Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long does the mattress break-in period last?
It typically takes about 30 days for your body to adjust to a new mattress and for the premium foams to fully break in. We recommend sleeping on your new Brooklyn Bedding mattress for at least 30 nights before deciding if the firmness is right for you.
Do you offer free shipping on your products?
Yes, we offer free shipping to the contiguous United States via FedEx. For orders to Alaska, Hawaii, or Canada, shipping fees will be calculated at checkout based on the delivery location.
What is the 120-night sleep trial?
We want you to love your mattress. If you aren't satisfied after the initial 30-day break-in period, you can return or exchange your mattress within 120 days of delivery for a full refund of the purchase price.
Are Brooklyn Bedding mattresses compatible with adjustable bases?
Absolutely. All of our mattress models, including our hybrid and all-foam designs, are engineered to be flexible and durable enough to work seamlessly with adjustable power bases.
What kind of warranty comes with my mattress?
Every Brooklyn Bedding mattress is backed by a 10-year full replacement warranty. This covers any manufacturing defects or impressions in the foam that are greater than 1.5 inches, provided the mattress has been properly supported.
How do I set up my mattress after it arrives?
Simply move the box to your bedroom, remove the rolled mattress, and carefully cut the plastic wrap. The mattress will begin to expand immediately and is usually ready to sleep on within 3 to 5 hours, though it may take up to 24 hours to fully expand.